FAQs

Product Information

  1. WHAT SKIN TYPES ARE YOUR PRODUCTS SUITABLE FOR?

    Our products are formulated to cater to all skin types, including oily, dry, combination, and sensitive skin.

  2. What ingredients do you use in your products?

    Our products are crafted with top-tier ingredients and potent actives that have been clinically tested to ensure optimal effectiveness and noticeable skin improvements. Our signature ingredient is Peptide-rich Plasma® - a proprietary, patent-pending skincare technology composed of 24 bioidentical peptides, growth factors, and amino acids that speak the language of skin to renew, restore and regenerate. We ensure our products are formulated without parabens, sulfates, phthalates, PEGs, synthetic fragrances, and gluten. Each product page displays the full list of ingredients incorporated.

  3. What are the Peptides made of in your Peptide-rich Plasma?

    The peptides in our Peptide-rich Plasma are made of synthetic bioidentical peptides. These peptides are carefully formulated to be biologically identical to the molecules already found in your skin - promoting collagen production, enhancing elasticity, and supporting overall skin health. Our use of synthetic bioidentical peptides ensures consistency, safety, and efficacy in delivering visible results.

  4. What makes your SPF different?

    This zinc-only SPF primer is crafted with EpiZinc™—a non-chemical, non-nanoparticle mineral sunscreen that uses natural pigments to eliminate white cast, making it suitable for all skin types and tones.

  5. Why is zinc oxide "physical" sunscreen better than "chemical" sunscreens?

    Zinc works as a protective shield on your skin, blocking out UV rays like a physical barrier. Unlike chemical sunscreens, which absorb UV light and reflect it through a complex chemical process, zinc doesn’t cause free radicals to form. Free radicals can lead to increased inflammation and irritation, especially for those with sensitive skin, and the long-term effects of this process are still not fully understood.

  6. Why is zinc oxide better than titanium dioxide?

    Zinc oxide has anti-inflammatory benefits and causes less irritation.

  7. What are nanoparticles?

    Nanoparticles are tiny forms of zinc oxide and titanium dioxide found in some mineral sunscreens. Because they’re so small, they can potentially penetrate your skin and enter your bloodstream, which might cause harm. We avoid this by using a non-nano form that does not penetrate the skin and does not get absorbed into your bloodstream. That is why non-nano SPF is considered safest and are the only sunscreens recommended for babies and young children.

  8. Is non-nanoparticle, zinc-only mineral SPF the best type of sunscreen?

    Non-nanoparticle zinc oxide is the safest, most effective sunscreen that provides both UVA and UVB protection. This type of zinc oxide sits on the epidermal surface of the skin acting as a physical barrier between the sun’s rays and your skin, offering instant protection against sun damage. It does not contain chemical UV filters, does not have the problems associated with titanium dioxide, covers both UVA and UVB, and has the lowest risk of skin irritation.

  9. Is The Rejuvenating Moisturizing Primer Broad Spectrum SPF 30 reef safe?

    It does not contain chemical UV filters, like oxybenzone or octinoxate.

  10. Are your products cruelty-free?

    Yes, all of our products are cruelty-free. We are committed to ethical practices and do not test on animals.

Usage and Application

  1. How should I incorporate your products into my skincare routine?

    We recommend following the Eighth Day skincare routine of: cleanse, tone, treat, moisturize - and protect with SPF during the day. For additional questions or detailed instructions on how to use each product within your routine please contact our customer care team.

  2. How quickly should I see results using the Regenerative Serum?

    We recommend applying twice daily for a minimum of four weeks to begin seeing visible results. Individual results may vary based on factors such as skin type, concerns addressed, and consistent use of the product as directed. For optimal results, continue using the serum as part of your Eighth Day skincare routine. If you have specific questions about your progress or need further assistance, please reach out to our customer care team.

  3. Can I use products such as Retinol with the Regenerative Serum?

    Yes, our Regenerative Serum is safe to use with retinol. For optimal results, apply the serum prior, allowing it to fully absorb before applying additional products. This ensures that your skin receives the maximum benefits from the Regenerative Serum. For personalized instructions or additional questions, please consult with our customer care team.

  4. Can I use your Regenerative Serum after procedures such as micro-needling?

    Yes, our Regenerative Serum is specifically formulated to renew, restore, and regenerate the skin, making it generally safe for use after procedures like micro-needling. However, we recommend consulting with your dermatologist or skincare professional before incorporating any new products into your post-procedure routine. They can provide personalized advice based on your skin's specific needs and condition. If you have any further questions, please feel free to contact our customer care team.

  5. How do I know which moisturizer is right for me?

    The Reparative Moisturizer offers a lightweight texture with a medium to light finish, making it perfect for warmer climates or seasons. It's ideal for those with normal, combination, or oily skin types and can be used both in the morning and at night. The Intensive Moisturizer provides a richer, more hydrating cream with a high gloss, dewy finish, which is especially beneficial in colder weather or dry seasons. This moisturizer is best suited for normal, dry, or mature skin. While it can be applied morning and night, some may prefer to use it just at night for an added moisture boost.

  6. How often should I use the Resurfacing Tonic?

    We recommend testing a small amount prior to application. Depending on your skin’s sensitivity and tolerance, this treatment can be used twice daily, once daily, or weekly.

Orders and Shipping

  1. How can I make a return?

    We offer a 14-day return policy for unopened and unused products. If you have questions regarding your purchase, please contact our customer care team for assistance.

  2. How long does shipping take?

    Orders are typically processed within 2 business days from our east coast facility with UPS standard shipping usually taking 5-7 business days. We also offer expedited shipping options at checkout for faster delivery. Once your order has been shipped, you can track it using the tracking number provided in your shipment confirmation email.

Offers

  1. Are there any current promotions or discount codes available?

    Check our website’s homepage or subscribe to our newsletter and SMS texts for a welcome offer. Additionally, sign up to become a member of our VIP Club to receive exclusive benefits.

Safety and Allergies

  1. I have sensitive skin. May I use your products?

    We recommend performing a patch test on a small area of skin before proceeding with regular use. For The Resurfacing Tonic, we suggest starting slowly, using it a few times a week before working up to daily treatment given its potency.

  2. What does Clean Science mean?

    Our products are crafted with top-tier ingredients and potent actives that have been clinically tested for efficacy. We ensure our products are formulated without parabens, sulfates, phthalates, PEGs, synthetic fragrances, and gluten. Plus, every Eighth Day product is cruelty-free.

  3. Can I use your products during pregnancy or nursing?

    We advise waiting until after pregnancy and nursing has been completed before using many of our products due to the active ingredients. We always recommend consulting with your healthcare provider before incorporating any new skincare products into your routine during pregnancy or while nursing.